Our Privacy Principles

Please read this:

Skrumble Privacy Policy

Updated: April 2016

This privacy policy is here to help you understand what information we collect at Skrumble, how we use it, and what choices you have. When we talk about Skrumble in this policy, we are talking about Skrumble Technologies, Inc., the company, Skrumble, the downloadable application, and the Skrumble website at www.skrumble.com. Skrumble is available for use via a web browser or application specific to your desktop or mobile device.

This policy describes how Skrumble treats your information, not how other organizations treat your information. If you are using Skrumble in a workplace or on a device or account issued to you by your employer or another organization, that company or organization likely has its own policies regarding storage, access, modification, deletion, and retention of communications and content which may apply to your use of Skrumble. Content that would otherwise be considered private to you or to a limited group of people may, in some cases, be accessible by your Team Owner or administrator. Please check with your employer, Team Owner or administrator about the policies it has in place regarding your communications and related content on Skrumble. More on this below.

In this policy we talk about various roles within a Skrumble team and the privileges that come with each. It’s helpful to understand these roles and the relationships between them. Here’s the breakdown: primary owner > Team Owner > Team Administrator > team member. Primary owners have the most control over their team’s settings on Skrumble, followed by Team Owners and then Team Administrators. The person who establishes the Skrumble team is considered the primary owner with the most control over the team (which is why it’s not a good idea for this person to be a contractor or temp employee). Teams can have more than one owner, but only one can be the primary owner. Primary ownership can be transferred to another member after the team is created (see prior note about temp workers and flaky people). All Team Owners are administrators, and all owners and administrators are also team members.

Information we collect and receive

We collect different kinds of information. Some of it is personally identifiable and some is non-identifying or aggregated. Here are the types of information we collect or receive:

Our Cookie Policy

Skrumble uses cookies, or similar technologies like single-pixel gifs and web beacons, to record log data. We use both session-based and persistent cookies.

Cookies are small text files sent by us to your computer and from your computer to us, each time you visit our website. They are unique to your Skrumble account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Some cookies are associated with your Skrumble account and personal information in order to remember that you are logged in and which teams you are logged into. Other cookies are not tied to your Skrumble account but are unique and allow us to do site analytics and customization, among other similar things. If you access Skrumble through your browser, you can manage your cookie settings there but if you disable all cookies you may not be able to use Skrumble.

Skrumble sets and accesses our own cookies on our company-owned domains. In addition, we use 3rd parties like Google Analytics and Mixpanel for website analytics. You may opt-out of third party cookies from Google Analytics and Mixpanel on their respective websites. We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.

How we use your information

We use your information for the following:

Your choices

When you use Skrumble, you have control over a number of things with respect to your own privacy and choices about how your content is visible to others or not. If you are a Skrumble Team Owner or administrator, you have additional choices that impact your team’s privacy. Some members will not have access to all of the same choices that their Team Owner(s) or administrator(s) do. That is because Skrumble is set up to be team-oriented, and provides Team Owners with the maximum ability to control their teams.

Message Retention Settings and Export Options

Skrumble offers different options for message retention and export to Team Owners and Administrators, depending on the level of service they have signed up for. These service levels are likely to change so please see our pricing page to learn more about which features are associated with which level of service.

Choices for Team Members

Choices for Team Owners and Administrators

Other Choices

Sharing and Disclosure

There are times when communications and related content and other user information may be shared by Skrumble. This section discusses only how Skrumble may share user information. Organizations that use Skrumble may have their own policies for sharing and disclosure of information they can access through Skrumble. Skrumble may share information:


Skrumble takes reasonable steps to protect information you provide to us as part of your use of the Skrumble service from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store and the current state of technology. When you enter sensitive information (such as sign-in credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free.

Children’s information

Skrumble is not directed to children under 13. If you learn that a minor child has provided us with personal information without your consent, please contact us.

Changes to this Privacy Policy

We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use Skrumble after those changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your consent to the new policy.

EU Safe Harbor

Skrumble complies with the U.S. - E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Skrumble has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Skrumble’s certification, please visit http://www.export.gov/safeharbor/.

Contacting Skrumble

Please also feel free to contact us if you have any questions about Skrumble’s Privacy Policy or practices. You may contact us at feedback@skrumble.com or at our mailing address below:

Skrumble Technologies
402-890 Yong Street

Toronto, ON M4S 3E2