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Luis Clark
Luis is a personal finance expert who has been passionate and writing about crypto for more than five years.
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    Digital Surge Review 2023: Fees, Features & More

    Digital Surge Review

    Digital Surge Review: Our Opinion

    Today, many exchanges allow investors buy, sell, trade, and invest in cryptocurrencies and other digital assets – and Digital Surge tops the list. With low fees and numerous benefits, we believe the exchange is one to consider if looking to invest in cryptocurrencies in Australia.

    This Digital Surge review reveals all you need to know about the crypto exchange and why it’s one of the best digital exchanges for Aussies.

    An Overview of Digital Surge

    Digital Surge Home Page

    Launched in 2017, Digital Surge is one of the biggest cryptocurrency exchanges in Australia. The platform offers the opportunity to trade or stake 300+ cryptocurrencies, low fees, educational resources, a simple user interface (UI), and other features that make it suitable for Aussies looking to invest in cryptocurrencies.

    Digital Surge PTY LTD is a Brisbane-based digital asset or crypto exchange founded by Josh Lehman and Dan Rutter in 2017. The company has enhanced its reputation by helping users to simplify crypto investments and eliminate needless complications that beginner investors may face on other platforms. 

    With Digital Surge, crypto traders can access a wide range of cryptocurrencies and several key features that can help them make good investment decisions, like recurring buy orders. Users can also purchase crypto using the dollar cost average strategy with price alerts and limit orders that help them get the best prices even when the market is volatile. 

    The good part is that you can open a new account with Digital Surge within 2 minutes. The digital surge wallet also lets you start money trading on the crypto exchange immediately after verifying your account. 

    Let’s dive into more details about the platform’s benefits and key features that make it stand out from others. Keep reading. 



    Key Features of Digital Surge

    Digital Surge Features

    Many features make Digital Surge stand out among Australian crypto exchanges. Here are some of the platform’s key features:

    Sign-Up Process

    One of the perks of Digital Surge is its easy sign-up and account creation process. The sign-up process takes about 2 minutes so users don’t need to spend so much time getting a Digital Surge account and start trading – especially in the crypto space, where things move very quickly. 

    Mobile App 

    Digital Surge has a mobile app to make trading easier for crypto investors and let them trade on the go. The easy-to-use application is highly responsive and helps users take advantage of the fast-moving crypto market. 

    Bill Payments

    One of the standout features about Digital Surge is its feature that lets users pay bills using the platform. Our Digital Surge review discovered that the platform integrates with BPAY and allows users to pay any Australian bill from their account using cryptocurrency. 

    The feature can save you a lot of time and money that comes with other crypto exchanges’ transaction fees and processes. Similarly, you don’t need to convert crypto to AUD every time you want to pay for utilities if you have a BPAY biller code.  

    Beginner-Friendly Articles 

    Digital Surge is a crypto trading platform on a mission to make Aussies trade and invest in crypto easily and swiftly. As a result, Digital Surge’s website provides articles that are easy to understand for crypto beginners to know how cryptocurrencies work and tips on how best to make money from crypto. 

    These articles are easily accessible on their blog. You can get the latest updates and vital crypto news from the industry to help you develop a trading strategy and make the best investment decisions.  

    Advanced Trading Tools

    As our Digital Surge review already highlighted, the Australian crypto exchange isn’t for crypto newbies alone. Experienced traders can also leverage various tools and expert technical analysis that Digital Surge offers its users. 

    For example, with the price alerts on the platform, you can set up an auto-notification that informs you when a coin’s price drops beyond a certain amount. With the prompt, you can easily check your account and make changes to your investment. 

    You can also set your account to automatically trade for you when a coin reaches a set price point. So, as an Australian trader, you don’t have to panic when there’s a general EU market crash because your account is already set to navigate such a situation. 

    Cryptocurrencies Available on Digital Surge

    Cryptocurrencies available on Digital Surge

    There are over 300 cryptocurrencies available on Digital Surge for traders to buy, sell, and trade – a few of which include:

    • Bitcoin (BTC)
    • Bitcoin Cash (BCH)
    • Ethereum (ETH)
    • Cardano (ADA)
    • Litecoin (LTC)
    • Dogecoin (DOGE)
    • Nano (NANO) 
    • XRP (Ripple)

    The Digital Surge crypto platform doesn’t offer Non-fungible Tokens (NFTs), Margin Trading, and Futures Trading.

    Digital Surge Fees

    Digital Surge fees are some of the lowest in the market. Users enjoy premium services on the platform with lower fees than what’s obtainable on other digital exchange platforms.

    Digital Surge Fees compared to other exchanges

    Instant Buy & Sell

    The instant buy and sell feature on Digital Surge costs 0.5%, and trading fees can be as low as 0.1% per month for a trading volume of 1 million Australian Dollars. So market fees range between 0.1% and 0.5%.

    Withdrawal Fees

    The platform doesn’t charge fees for AUD withdrawals. However, depending on the network, you will be charged a flat fee when you withdraw coins to an external wallet. If the network of the coin you’re sending is busy, the fees may be high. However, the fees will be displayed on your Digital Surge screen before the transaction is confirmed.

    Deposit Fees

    Crypto deposits and payments made through PayID are free on Digital Surge. However, POLi deposits attract fees between 2 AUD  and 3.30 AUD.

    Note that there are no hidden fees or charges on Digital Surge. And the transparent and fair fee structure shows the company’s commitment to making crypto easily accessible to everyone. 

    Digital Surge Fees

    Digital Surge Payment Methods

    Digital Surge allows users to buy crypto instantly with fiat currency. Customers can fund their accounts through various payment methods, including bank transfer, PayID, crypto, and any digital wallet.

    For bank transfers, you can easily use POLi Payments to transfer into your Digital Surge wallet with a small fee between 2 AUD and 3.3 AUD. POLi transfers are instant, so you won’t have to wait for days for the transaction to be settled. 

    If you want a free payment method, then you can opt for PayID or cryptocurrency deposits, as the platform doesn’t charge any deposit fee for these options. However, you’ll be required to pay the average blockchain transaction fee for the crypto you’re depositing if you use the crypto deposit option. 

    It’s important to note that Digital Surge doesn’t accept credit card and debit card payments.

    Digital Surge Security

    Digital Surge Security Features

    For many investors, the big question is, “Is Digital Surge safe?” Our research discovered that Digital Surge’s platform is safe for users. Digital Surge is regulated by The Australian Securities and Investments Commission (ASIC) and the Australian Transaction Reports and Analysis Centre (AUSTRAC). As a result, the platform has a stern Know Your Customer (KYC) and anti-money laundering (AML) process.

    All user passwords are also encrypted, and transactions are run over an encrypted SSL to provide an extra layer of protection. 

    Additionally, Digital Surge stores its users’ funds in both hot and cold wallets. Hot wallets are connected to the internet, while cold wallets aren’t connected to the internet. That means traders have easy online access to their money with the additional security of an offline wallet that makes it difficult to hack.

    Finally, Digital Surge has a robust two factor authentication (2FA) system that requires users to confirm their identity when carrying out transactions. The platform sends a code to the user’s mobile phone number or email address, and they must enter the code to transfer or withdraw money successfully. This means no third party can enter your account and steal your money or digital assets.

    Opening a Digital Surge Account

    Creating an account on Digital Surge is straightforward. We recommend you complete the instant verification process in order to enjoy all the aforementioned Digital Surge perks that it offers over other Australian crypto exchanges.

    Use the following easy steps to open an account on Digital Surge:

    Step 1: Go to the Website

    Go to the Digital Surge official website and click on the “Get Started” option on the screen. Users can sign up with an existing Facebook account or an email address. 

    Step 2: Enter Your Information

    Digital Surge Account Creation Screen

    Enter your email address and create a new password. Check the “I agree to the terms and conditions” box and click on “Create Your Account”.

    Step 3: Confirm Your Email Address

    Immediately after the information is submitted, you’ll receive an email from Digital Surge asking you to confirm your email address. Once you click on the link to confirm the email, the registration process is completed. You’ll receive an email officially welcoming you to the platform afterwards. 

    Step 4: Verify Your Account 

    After confirming the email address, the exchange requires you to verify your account. Click on the “Verify Your Account” button on the screen to begin the Digital Surge verification process. You’ll need to select your account type, so click on “Personal”. However, if you’re creating a business account, you’ll need to specify that. 

    Verify your account on digital surge mobile

    On the next screen, you’ll be required to enter your Australian phone number and verify it with a code from Digital Surge. After that, you’ll be required to upload a government-issued ID document like a passport or driver’s license and take a selfie with your phone camera.

    Digital Surge Mobile Number verification

    After submitting all the documents, the Digital Surge team will review them and approve your verification within 2 minutes. Ultimately, you’ll receive an email informing you of the account verification status.

    Trading Experience on Digital Surge

    Digital Surge Trading Features

    According to various Digital Surge reviews and user testimonies online, Digital Surge has a simple trading experience that makes it easy for both crypto beginners and savvy traders to buy, sell, trade, and invest in cryptocurrencies. 

    The platform also supports users with learning resources and blog posts about the crypto space, what crypto investing entails, and the best trading strategies to help them make the most of their journey. 

    There’s also a user-friendly mobile app that helps users get swift remote access to their account or set automatic price stops and trading rules. 

    In other words, Digital Surge is an ideal exchange for people with little to no trading experience. At the same time, it is also suitable for experienced traders and investors in Australia.

    Digital Surge Customer Support

    The platform has a highly responsive and effective personalised customer support team that users can reach when they encounter any challenges or issues. You can reach Digital Surge’s customer service team via email or live chat. 

    The customer support team is also Australian and is available all days of the week. So, you don’t have to wait before resolving your issues, even on weekends. 

    Customer Satisfaction

    Digital Surge has a great reputation for its optimum customer satisfaction. According to many Digital Surge reviews, the exchange has some of the best digital technologies and services that help satisfy its customers. 

    Apart from its standby and responsive customer support team, the platform has the lowest fees and over 300 cryptocurrency options that customers can choose from. 

    You can also schedule a call with the team to learn more about crypto and the platform. It even offers a frequently asked questions section with suggested articles to help users solve common issues instead of waiting in a congested live-support queue.

    These are some of the reasons why there are many positive Digital Surge reviews and ratings across different online platforms, including a 4.79/5 rating on Review.io

    Digital Surge reviews on Review.io

    Education on Digital Surge

    Digital Surge has different learning resources to help its users get familiar with the platform and what cryptocurrency trading entails. There are different articles and blog posts to help you learn about how the platform works, how to solve some account issues, and get other information you need to get the best customer experience.

    It also has a Bitcoin Pay Wizard that users can use to learn about crypto trading and how to get started. And a “Crypto Simple: Education Hub” with educational resources on what you need to know to make the most of cryptocurrency.

    Is Digital Surge Right For You?

    Digital Surge is a popular digital asset exchange in Australia that is famous for its low fees, seamless transactions, and security. Since it was founded in 2017, the platform has recorded no security breaches or related issues. 

    It also has a vast majority of cryptocurrencies that users can easily trade and invest in on its user-friendly web and mobile interface. With top features like instant buy and sell, bill payment, educational resources, and a team of customer support experts to cater to your needs, you can be assured of the ultimate trading experience.

    Final Thoughts

    There are many digital asset exchanges for trading crypto in Australia, and Digital Surge is one of the more reputable ones. With low transaction fees, a great user interface, outstanding customer service, multi-layered security, different payment methods and other innovative features like bill payment, Digital Surge excels at providing Australian traders and crypto enthusiasts with an all-round platform for all their needs. 

    We recommend that beginners and savvy traders looking for the best cryptocurrency exchange in Australia choose Digital Surge, also you can read our complete Crypto.com Australia Review as an alternative to Digital Surge.


    Most frequent questions and answers

    Yes, Digital Surge is a safe exchange with robust security measures like two factor authentication to help users secure their funds and assets. It also has a transparent fee structure with no hidden charges.

    Yes, Digital Surge is a digital exchange for Australians. It was founded in Brisbane, Australia, in 2017, and it’s now one of the biggest exchanges in the country.

    You can exchange and swap popular cryptocurrencies like Bitcoin and Ethereum, as well as altcoins like XRP, Solana, Cardano, Dogecoin, on the platform.

    Yes, staking is part of Digital Surge’s Earn Strategy. You can stake lock up your coins on the platform and earn interest.

    Yes. Digital Surge has an easy-to-use smartphone app to help simplify crypto investing.

    Digital Surge has lower trading fees and competitive spreads compared to Coinspot. Coinspot charges 1% instant buy and sell fees, which is higher than Digital Surge’s 0.1% to 0.5%.

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    We always try to provide the most accurate information available, and make sure our team follow through.
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    Skrumble.com provides all its content for informational purposes only, and this should not be taken as financial advice to buy, trade, or sell any investment instruments or products, including but not limited to cryptocurrencies, or use any specific exchange. Please do not use this website as investment advice, financial advice, or legal advice, and each individual’s needs may vary from that of the author. Investing in financial instruments, including cryptocurrencies, carries a high risk and is not suitable for all investors. It is possible to lose the entire initial investment, so do not invest what you cannot afford to lose. We strongly advise conducting your own research before making any investment decisions. This post includes affiliate links with our partners who may compensate us.

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