Luis Clark
Luis Clark
Luis is a personal finance expert who has been passionate and writing about crypto for more than five years.
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    Crypto.com Review UK 2023: Rewards, Staking and Fees

    Crypto-com-uk-Review

    Crypto.com Review UK: Our Opinion

    Ranked as the 16th largest crypto exchange by trading volume, Crypto.com is a reputable crypto exchange and a good option for both experienced and inexperienced crypto traders and investors. The exchange supports crypto trading of over 250 cryptocurrencies, including Bitcoin and Ethereum.

    During our Crypto.com review UK, we discovered that the crypto exchange offers a simple interface on its website and mobile app, but features may initially be difficult to understand, especially for beginners. As a result, there’s a need to dedicate time to understanding how the platform works.

    Fortunately, Crypto.com provides learning resources and guides through its University to help beginners.

    An Overview of Crypto.com UK

    Crypto.com is a Singaporean crypto exchange offering crypto-related and money business services to customers worldwide, including the United Kingdom. The exchange was founded by Bobby Bao Gary and Kris Marszalek Rafael Melo in 2016 to give traders more control over their money, data, and identity.

    Six years on, Crypto.com has evolved from the crypto-only platform it started to a more comprehensive crypto trading platform offering other crypto services, including crypto payments, custodial services, borrowing, lending, a crypto debit card, etc.

    In addition, the platform offers crypto staking with its native or utility token called Cronos (CRO). With staking, users can earn interest between 10% to 12% per year. The exchange also offers an NFT marketplace where users can mint, buy, and sell non-fungible tokens.

    Crypto.com is also popular for its innovative cashback Visa debit card, which can be funded using GBP or EUR, and is acceptable to online and offline merchants in the UK and beyond.

    In August 2022, the Crypto.com exchange joined the Financial Conduct Authority (FCA) register in the United Kingdom, which signified its approval to offer crypto services and products to customers in the country. The expansion has shown the company’s growth in the cryptocurrency ecosystem, and today, the exchange services over 70 million users in 90 different countries.

    Both beginners and advanced investors fancy Crypto.com because of its wide range of services and features, including support for multiple crypto assets, the Crypto.com Visa card, and a crypto wallet. However, during our Crypto.com review UK, we discovered online user reviews on Trustpilot that suggest that existing customers are not satisfied with the exchange’s customer experience.

    Pros

    Cons

    Key Features of Crypto.com UK

    Crypto.com Visa Cards

    Crypto.com-Card-uk

    Crypto.com offers a prepaid crypto VISA card that functions like a traditional debit card that investors can easily use to spend their crypto holdings in stores and online.

    The Crypto.com Visa card has many features, including a cashback reward of up to 5% on crypto purchases and an interest rate between 10% to 12% on crypto staking.

    Crypto.com has five different card tiers, including:

    • Midnight Blue – with no staking requirement
    • Ruby Steel – with a $400 (328.57 GBP) staking requirement 
    • Royal Indigo/Jade Green – with a $4,000 (3285.68 GBP) staking requirement
    • Icy White/Rose Gold – with a $40,000 (32856.80 GBP) staking requirement
    • Obsidian – with a $400,000 (328,568 GBP) staking requirement. 

    The rewards cards across the tiers come with various features, including a 100% rebate on everyday purchases and streaming subscriptions like Spotify, Amazon Prime, and Netflix. Apart from the rewards, the Crypto.com Visa card charges no monthly or annual fees. Users can spend assets they hold in their crypto wallet similar to spending fiat currencies when using traditional debit cards.

    However, unlike other popular crypto debit cards, users must stake the platform’s CRO token worth $400,000 (328,568 GBP) for 180 days (or six months) to enjoy the maximum cashback percentage of 12%.

    Essentially, the Crypto.com Visa card is ideal for high spenders and stakers, while the average investor may opt for more affordable choices.

    High-Interest Crypto Credit

    While many exchanges decentralised finance services like crypto lending and borrowing to their customers, Crypto.com stands out with its high-interest rates. On Crypto.com, investors can lend out their crypto holdings and receive up to 8% interest per annum via Crypto Credit.

    At the same time, Crypto.com allows users to borrow up to 50% of their collateral and pay it back according to their schedule with no credit checks or late fees. Lenders can also opt out of the earn programme at any time without punishment.

    Crypto.Com Pay

    Crypto.com allows its customers to pay and get paid in crypto via the Crypto.com app. The Crypto.com Pay feature offers instant payment settlements with no gas fees, and users can earn rewards of up to 10% cashback in CRO.

    Users can also use this feature to shop or pay for Gift Cards, recharge mobile airtime, send crypto to friends for free, buy NFT collectibles on the platform, and more.

    Interestingly, the feature supports crypto payments using 30+ cryptocurrency tokens, including CRO, BTC, DOGE, ETH, and DOT.

    Cryptocurrencies Available on Crypto.com

    Cryptocurrencies-available-on-Crypto.com uk_

    Crypto.com supports over 250 cryptocurrencies, some of which include:

    • Bitcoin (BTC)
    • Litecoin (LTC)
    • Ethereum (ETH)
    • Cronos (CRO)
    • Chainlink (LINK)
    • Pax Gold (PAXG)
    • Algorand (ALGO)
    • Filecoin (FIL)
    • Dogecoin (DOGE)
    • Near Protocol (NEAR)
    • XRP
    • Polygon (MATIC), etc.

    Can You Buy and Sell NFTs on Crypto.com?

    The Crypto.com NFT Marketplace is one of the latest additions to the cryptocurrency platform. Like other popular NFT marketplaces, Crypto.com allows traders to create, buy, sell, and showcase NFTs in various forms without a third party.

    That way, users can easily carry out all their cryptocurrency and NFT trades in one place, which makes the platform more appealing than other options not supporting NFTs.

    However, it’s important to note that while purchasing NFTs on Crypto.com is free, minting and selling NFTs on the platform attracts a fixed fee of $1.99 (1.63 GBP) per transaction.

    Fees

    Crypto.com uses the popular maker-taker fee model for its transactions. This means the fees paid by users depend on whether they are adding liquidity to the exchange (a maker) or reducing liquidity from the market (a taker). The fees are highlighted below.

    Trading Volume Maker Fee Taker Fee
    250,000 USD and below 0.0750% 0.0750%
    Up to 250,000 USD and above 0.0700% 0.0720%
    Up to 1,000,000 USD and above 0.0650% 0.0690%
    Up to 5,000,000 USD and above 0.0600% 0.0650%
    Up to 10,000,000 USD and above 0% 0.0500%

    However, VIP members who stake CRO can earn discounted trading fees. Like other perks, the discount depends on the amount of CRO staked by the customer. We provide the breakdown below.

    Staking Amount Discount
    Up to 1000 CRO 3% off (flat)
    Up to 5000 CRO 5% off (flat)
    Up to 10,000 CRO 8% off (flat)
    Up to 50,000 CRO Zero maker fee and 12% off the taker fee

    Payment Methods

    Crypto traders and investors in the UK can fund their Crypto.com accounts using various payment methods offered by the exchange. These include:

    • Debit and Credit Cards (MasterCard, Visa, Maestro, and Visa Electron supported)
    • Crypto deposits using assets like BTC, ETH, LTC, XRP, ZIL, MATIC, etc. 
    • Bank transfers using fiat currencies like EUR and GBP 

    UK bank transfers are usually processed by SEPA Network (for EUR transactions) and Faster Payments Service (FPS) Network (for GBP transactions).

    Security

    Crypto.com deploys various security measures to safeguard its platform and customers. The exchange offers standard security features like the Know Your Customer (KYC) process that requires users to verify their identities and the industry standard two-factor authentication (2FA) for login access.

    In addition, Crypto.com claims to store 100% of its users’ cryptocurrency assets in offline cold storage through its partnership with Ledger, a popular crypto hardware wallet manufacturer.

    Additionally, the exchange stores users’ fiat currencies in regulated custodian bank accounts, and only customers can retain ownership of the funds. The Crypto.com Insurance Fund is another notable security feature of the exchange. The company has an insurance fund worth $750 million. The insurance program is one of the industry’s biggest, offering an extra layer of security to customers in the case of hacks or theft by malicious actors.

    All of these security features make Crypto.com stand out from other popular crypto exchanges.

    Staking Rewards

    Crypto com UK-Staking-rewards

    Crypto.com allows users to stake its native CRO token and other 37+ cryptocurrencies and stablecoins, including Bitcoin, Ethereum, and USDC, via its Crypto Earn feature.

    CRO staking requires a minimum of 1,000 CRO tokens to be staked for six months on the Crypto.com exchange for a tier-based annual percentage rate (APR) of up to 8%. As mentioned earlier, CRO stakers also enjoy discounts on trading fees. However, staked CRO cannot be withdrawn until the 180 days are completed.

    The APR for staking other cryptocurrencies on Crypto.com also varies. For instance, BTC staking has an APR of up to 3% per year, ETH staking has a 4% per annum APR, and USDC staking APR is 4.5% per annum.

    Opening a Crypto.com Account

    Unlike other exchanges, getting started on the Crypto.com cryptocurrency exchange is straightforward but demanding. The Cryoto.com app requires personal information and ID verification, but the additional selfie check with a handwritten note can deter new users from completing the registration process.

    Users can create an account on the exchange’s website or mobile app using the following steps.

    Step 1

    Crypto.com step 1

    Click “Sign Up” on the home screen of the website or Crypto.com app and enter the required personal information. These include the full name, email address, and password.

    Step 2

    Crypto.com step 2

    Verify the email by entering the one-time password (OTP) sent to the registered email address in the dialogue box on the next screen.

    Step 3

    Crypto.com step 3

    Enter and verify the phone number on the next screen. Ensure to choose the right country in the box provided.

    Step 4

    Crypto.com step 4

    Verify Identity by confirming the personal information entered at the beginning of the registration process, then click “Start” on the next slide.

    Follow the on-screen instructions, and scan and upload the selected ID document and selfie photo to complete the process. Crypto.com may require users to submit a selfie photo holding a handwritten note and their ID document.

    Crypto.com will view all submitted documents and provide a verification status update within seven days. 

    Trading Experience

    Crypto.com works on both desktop and mobile devices. After setting up an account and completing the verification process on the mobile app, users can buy and sell crypto on the exchange via the desktop platform. The Exchange offers multiple cryptocurrencies and trading pairs that traders can combine to maximise profits. Though the number of pairs is not categorically listed, our review shows multiple dozens to choose from.

    However, from the account creation process to viewing the trading dashboard, one will quickly realise that Crypto.com is quite a straightforward platform. The trading interface is simple even with its numerous advanced features, such as live market charts and other highlights.

    Crypto.com offers learning materials that inexperienced traders can read to better understand the platform and its features, but the platform could improve its university’s learning resources.

    Customer Service

    To help customers navigate various challenges they may face while using the exchange, Crypto.com offers a Help Centre where customers will find various information about the platform, including details about the app, CRO staking, the Crypto.com Visa card, fiat currency/DeFi wallet, and more. The exchange also provides a dedicated team of customer support professionals that users can reach via the live chat option on the mobile app and website or via email or phone.

    These also make up for the platform’s complicated features, as users can find answers and guides whenever they get stuck.

    Customer Satisfaction

    Going by online reviews on TrustPilot, it’s safe to say Crypto.com customers are far from satisfied with the exchange. At the time of writing, Crypto.com has a 2-star rating from a possible five on Trustpilot UK. From the over 6,000 reviews, 64% have a 1-star rating, and only a meagre 21% of the total number believes the crypto platform is good.

    For an exchange that kicked off operations in the UK in August 2022, the reviews show that there is a lot the Crypto.com team can improve. Users have challenges with unresponsive support, crypto cards, and issues related to crypto withdrawals.

    Does the Exchange Offer Education?

    Crypto.com offers various learning resources to its users via the Learn feature, which incorporates its University, industry insights, trending topics, events, product news, etc. These resources, alongside the FAQs and answers provided in the Help Centre, help users undergo the learning curve required to understand and navigate the Crypto.com app better.

    However, information in the university can be improved, as just a few resources are available to users.

    Is Crypto.com Right For You?

    Crypto.com is a reputable platform with access to 250+ cryptocurrencies and dozens of trading pairs with competitive fees. The crypto platform also offers users various ways to earn money, including DeFi crypto staking, lending, and borrowing – all with decent interest rates per annum. The platform is ideal for DeFi enthusiasts who want access to NFTs and the aforementioned DeFi protocols. The platform is also more suitable for experienced investors who need little to no training to get started on an advanced cryptocurrency exchange, as the user interface can be complicated for beginners in crypto trading. In addition, the Crypto.com mobile app will come in handy for mobile-first investors who want to trade on the go.

    Final Thoughts

    Exchanges like Crypto.com offer traders and investors in the UK access to a wide range of crypto services to help them buy crypto easily and position themselves for more profit. From staking to lending, borrowing, and referral programs, possibilities abound on Crypto.com for various traders.

    However, despite the distinct features and perks, Crypto.com is not the perfect platform for traders to begin their crypto journeys. The platform is complicated and demands many requirements for its various reward programs. The staking program requires a high commitment of CRO tokens for six months to enjoy the maximum cashback percentage of 12%. Customers are also unhappy with the experience on the platform, which may cause users to consider other easy-to-use alternatives like Coinbase.

    FAQ

    Most frequent questions and answers

    Users can reduce Maker fees to 0% per trade by staking up to 50,000 CRO tokens or carrying out transactions up to 10,000,000 USD and above.

    Crypto.com charges maker-taker fees for every transaction. The fee ranges from 0.0500% to 0.075%.

    A few banks support cryptocurrencies in the UK. These include notable names like Barclays, Royal Bank of Scotland, etc.

    Businesses in the United Kingdom can accept Bitcoin payments using gift cards on third-party platforms like BitPay.

    We always try to provide the most accurate information available, and make sure our team follow through.
    If you want to know more about our Crypto Exchanges Review Methodology follow the link below

    Skrumble.com provides all its content for informational purposes only, and this should not be taken as financial advice to buy, trade or sell cryptocurrency or use any specific exchange. Please do not use this website as investment advice, financial advice or legal advice, and each individual’s needs may vary from that of the author. This post includes affiliate links with our partners who may compensate us. 

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