Fair Usage Policy

We reserve the right to immediately disconnect, modify or suspend your Service and offer you an alternative calling plan if we determine, in our sole and absolute discretion, that your use of the Service, an extension, or at any time was, inconsistent with normal business usage patterns or you exceed the fair usage limits set out below. In addition, you will be required to pay our higher rates for commercial service for all periods in which your use of the Service, an extension was inconsistent with normal business use (as described more fully in our Terms of Service) or the fair usage limits set out below.

Terms used in this Fair Usage Policy have the same meanings ascribed to them in our Terms of Service.

Fair Usage Limits

Calls included in Skrumble North American unlimited calling plans have a maximum call duration of four (4) hours per call, after which time the call will be disconnected.

Skrumble North American unlimited calling plans are subject at all times to a limit of 3000 minutes in aggregate (including its extensions; across all the devices) during each monthly billing cycle for outgoing calls. This includes local and long distance calls anywhere in Canada, the continental US. Calls to international countries specified in your Skrumble North American unlimited calling plan are also subject to the 1000 minute limitation if applicable. Skrumble to Skrumble calls are excluded from this policy.

Last updated: May 2016